Returns & Exchanges
At Coco Village, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in their original condition.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.